N°Help & policies
Legal Information
The company behind TOVELIA and how to reach us.
The website tovelia.shop and the TOVELIA shop are operated by the company below.
Company details
| Trading name | TOVELIA |
|---|---|
| Company name | UNIVERSAL WORKS LIMITED |
| Company type | Private limited company |
| Registered in | England and Wales |
| Company number | 06804395 |
| Registered office | 16 The Ropewalk, Nottingham, England, NG1 5DT |
| Website | tovelia.shop |
| support@tovelia.shop | |
| Phone | +44 7681 285514 |
You can check the company’s public record on the UK Companies House register.
About the registered office
The registered office is the company’s official address for legal correspondence. It is not a shop, showroom, warehouse or returns address, and parcels sent there cannot be processed. To return an item, follow the steps in Returns & Refunds; we send you the correct return address when we authorise your return.
Customer service
For orders, returns, product questions and complaints, contact us by email at support@tovelia.shop, by phone on +44 7681 285514 (Monday to Friday, 9:00–17:00 UK time), or through our contact page.